Returns and Exchanges
We hope that you are thrilled with your order from Ritzy Rags and Shoes, but if for any reason you’re not, refunds will have an $12 restocking fee assuming they are in the condition in which you received them with all tags attached. If items look worn then no refund will be issued.
To return or exchange item(s):
- If you have an online account with us, please login here to process your return.
- If you don’t have an online account with us, please send us an email and be sure to put your name and order number inside the email, thank you. Please email us here to request your Return Label.
Where to send your merchandise:
Please put your unwanted items in a package and use the return label that was sent to you. Please send your items to the following address:
Attn: Returns at Ritzy
Ritzy Rags and Shoes
8787 N. Scottsdale Road, STE 226
Scottsdale, AZ 85253
If you have any questions, please contact us here or give us a call at 480-596-0533 Monday – Friday from 10am – 5pm.